Service

GAL Power is the premier emergency power generation service provider in Ontario and Quebec. We are a customer-centered organization focusing on anticipating, assessing and understanding our customers' needs, and then providing the solutions to meet those needs. It’s no mistake that we have a golden logo, we strive to treat all of our customers the way we would like to be treated. Our customers are busy professionals, and therefore our service solutions are always no hassle and straight to the point.

The GAL Power Systems' way: In our 25 years in the business, we have focused primarily on the way we do business. While other companies try to push as much product out the door as possible, GAL has focused on strong customer service relationships based on friendship and trust. This customer focus has led us to achieve excellent customer service relationships that only reinforce our core values and reputation.

Expertise: Our service department has over 50 years experience in emergency backup power. Our technicians are trained to diagnose problematic symptoms of emergency systems and report a clear and candid picture without charging up costly or unnecessary extras. GAL focuses on customized preventative maintenance programs that allow maximum output and longevity of your emergency systems.

Our service department philosophy stresses customer satisfaction and expert product advice. GAL Power Systems is a company that puts a name and a face to all aspects of the business by providing superior service to the industry giants without the bureaucracy.

*As part of its commitment to quality standards GAL Power Systems recently became the first in Canada to certify its technicians through the EGSA. Through a program called the Electrical Generator Systems Technician Certification Program, GAL has enrolled many of its technicians to measure objectively their professional abilities. To learn more click here.

Reliable GAL Service

GAL has reliable service solutions to keep emergency power equipment on guard and ready for action, 365 days a year. GAL delivers Preventive Maintenance Programs that meet or exceed all applicable regulatory standards for site safety and reliability. For liability protection, records detailing all aspects of inspection and maintenance are secured in our central registry.

Fast Emergency Service

GAL’s fully equipped emergency service team is on call 24 hours a day, 365 days a year…

Effective Service training

GAL´s professional factory trained technicians will instruct your service staff on the weekly and monthly maintenance procedures and skills to handle all contemporary emergency power technology.

GAL Environmentally Responsible Service

At GAL we’re committed to environmentally responsible service. We dispose of all used oil, anti-freeze, batteries, and other emergency power consumables at Certified Disposal Centers in accordance with Ministry of Environment regulations.

Service is the key to action-ready emergency power. Service and service management from the power professionals at GAL is your assurance of emergency power that's always ready to kick in when it's needed.